Gurpreet Kaur

Release Manager | Enterprise Program Management

Pune, India

Profile summary

Strategic Release Manager with 14 years shaping enterprise software outcomes. Known for cross-functional technical operations, release planning, and CI/CD pipeline governance. Committed to aligning development, quality assurance, and operations teams to execute complex deployments securely.

Career highlights

Enterprise Release Management: Delivered 20+ enterprise releases with 99% deployment success and improved deployment efficiency by 40% across multiple SaaS platforms.

Release Coordination and Risk Mitigation: Directed release coordination for a 100-person team, cutting sprint carry-over and deployment-related bugs by 30% over two quarters.

AI Workflow Automation: Developed AI-powered workflows and agents using Claude AI and prompt engineering to automate requirement analysis, risk assessment, and technical documentation.

Agile Certifications: Held SAFe 6 Certified, Certified Product Owner, and Certified Scrum Master credentials from Scaled Agile and Scrum Alliance.

Key skills

TechnicalCI/CD Pipeline Governance & Automation Java 8 Python TypeScript JavaScript Postman REST APIs API Automation Node.js Amazon Web Services (AWS) Docker Kubernetes CI/CD Pipelines AWS CloudWatch Git GitHub GitLab PostgreSQL Microsoft SQL Server MongoDB CI/CD
ProfessionalTechnical Program Management Enterprise Program & Release Management PMO Governance & Delivery Excellence Agile Delivery (Scrum, SAFe & Kanban) Release Planning Deployment & Go-Live Release Readiness & Go/No-Go Governance Dev QA DevOps & Operations Leadership Cross-Functional Team Leadership Stakeholder & Executive Management Risk Issue & Dependency Management Change Release & Configuration Quality Assurance Strategy & Test DevOps SRE & Observability Infrastructure Environment & Build Incident Problem & Crisis Management Prompt Engineering Claude AI ChatGPT Google Gemini Grok Cursor AI Large Language Models (LLMs) AI Agents Retrieval-Augmented Generation (RAG) LangFlow n8n MCP (Model Context Protocol) C++ VBScript PromQL Selenium WebDriver Playwright TestNG Robot Framework Eclipse IntelliJ IDEA Visual Studio Code Maven Gradle Quarkus Microservices Apache JMeter Google Analytics Dynatrace Microsoft Azure Google Cloud Platform (GCP) NGINX Jenkins Argo CD Grafana Prometheus VictoriaMetrics Graylog Loki Splunk AppDynamics InfluxDB Jira Confluence Azure DevOps TestRail Bugzilla Microsoft Visio Microsoft Office Suite Cassandra Snowflake Elasticsearch Agile Scrum SAFe SRE ITIL Release Management Test Automation Quality Assurance AI-Assisted SDLC Release Planning, Deployment & Go-Live Management Dev, QA, DevOps & Operations Leadership Risk, Issue & Dependency Management Change, Release & Configuration Management Quality Assurance Strategy & Test Governance DevOps, SRE & Observability Infrastructure, Environment & Build Management Incident, Problem & Crisis Management

Professional experience

Release ManagerApr 2025 - Present
Netcracker TechnologyGurgaon, India

Reports to executive leadership while guiding technical operations and software release management. Steers cross-functional alignment across engineering and product teams to govern deployment schedules, quality standards, and platform stability.

  • Delivered 20+ enterprise releases with 99% deployment success and improved deployment efficiency by 40%.
  • Governed the CI/CD pipeline end-to-end by managing branching strategy, pull request workflows, merge gates, and build standards in GitHub.
  • Executed Go/No-Go reviews before every release to confirm testing completion, environment readiness, and quality gate sign-off prior to go-live.
  • Developed AI-powered workflows and agents using Claude AI and prompt engineering to automate requirement analysis, risk assessment, and technical documentation.
  • Conducted post-release validation and health checks to confirm systems are stable, secure, and performing as expected after each deployment.
Release CoordinationAug 2024 - Apr 2025
CMA CGMIndia

Directed release coordination for a 100-person team, owning the end-to-end deployment lifecycle from readiness through quality sign-off to go-live. Managed cross-functional planning and tracked dependencies across development, quality assurance, and operations while overseeing release-day execution.

  • Identified release risks early and addressed them, cutting sprint carry-over and deployment-related bugs by 30% over two quarters.
  • Maintained release dashboards and burn-down charts for stakeholder reviews while delivering weekly status updates to senior management.
  • Conducted retrospectives after each release to capture lessons learned and refine the CI/CD and deployment process.
Release & Pipeline GovernanceMar 2012 - Aug 2024
360logica Software Testing Services

Steward of quality assurance and release validation operations for enterprise software, cloud, SaaS, and data platform projects. Governed release criteria, test environment coordination, and cross-functional scheduling.

  • Drove test automation adoption to improve coverage, accelerate releases, and strengthen deployment governance across teams.
  • Tracked defect escape rate, cycle time, regression pass rate, and throughput to guide continuous process improvements.
  • Built deployment runbooks and release checklists that standardized go-live steps and coordinated incident triage during major production issues.
Netcracker Technology / Gurgaon, IndiaApr 2025 - Present
Release Manager

Shaped release strategy and governed continuous integration and deployment standards across multiple platforms, coordinating cross-functional dependencies between development, quality assurance, and operations teams.

  • Delivered 20+ enterprise releases with 99% deployment success while improving deployment efficiency by 40%.
  • Developed artificial intelligence powered workflows and agents using Claude artificial intelligence and prompt engineering to automate requirement analysis, risk assessment, and technical documentation.
  • Executed Go/No-Go reviews before every release to confirm testing completion, environment readiness, and quality gate sign-off.
CMA CGM / IndiaAug 2024 - Apr 2025
Release Coordination
  • Identified release risks early and applied mitigation steps, cutting sprint carry-over and deployment-related bugs by 30%.
  • Managed release-day activities by planning deployment windows, sequencing tasks, tracking progress, and resolving blockers in real time.
360logica Software Testing ServicesMar 2012 - Aug 2024
Release & Pipeline Governance
  • Drove the adoption of test automation to expand test coverage, accelerate release cycles, and strengthen deployment governance.
  • Tracked quality metrics including defect escape rate, cycle time, regression pass rate, and throughput to guide process improvements.

Education

MASTER OF COMPUTER APPLICATIONS (MCA)Jan 2006 - Jan 2009
Uttarakhand Technical University
BACHELOR OF SCIENCE (B.SC.)
Kumaun University
INTERMEDIATE (SCIENCE)
Government Girls Inter College (GGIC)

Certifications

SAFe 6 CertifiedScaled Agile, Inc.
Certified Product OwnerScrum Alliance
Certified Scrum Master (CSM)Scrum Alliance